Brand Starting
WhatsApp business broadcast campaign on phone and laptop
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Conversational

WhatsApp Marketing That Customers Actually Read

The channel your customers actually open.

whatsapp marketing agencywhatsapp business api providerwhatsapp broadcast campaignswhatsapp chatbot developmentconversational commerce serviceswhatsapp automation for business

94%

Avg. open rate

26%

Click-through

18M

Messages/month

Client case studies

WhatsApp Marketing, proven on real accounts

A selection of whatsapp marketing engagements — named clients where we can, anonymised where the brand asked us to keep it confidential.

Decoghar

Interior design & decorVisit site ↗

The challenge

Enquiries arrived on WhatsApp and died in an unmanaged inbox.

What we did

  • WhatsApp Business API with routed, SLA-backed inbox
  • Template journeys for quote follow-up and design reminders
  • Catalogue and appointment booking inside the chat

Results

71%
Reply rate
+48%
Quote-to-order
under 4 min
First response

Diagnostics chain

HealthcareAnonymised

The challenge

No-shows and unclaimed reports at scale.

What we did

  • Appointment reminders and report delivery via approved templates
  • Two-way rescheduling flow with agent handoff
  • Opt-in growth through QR at every collection centre

Results

-37%
No-shows
410k
Opt-in base
₹6
Message cost / booking
Brand Sarthi strategists planning a campaign around a workshop table

The approach

How we think about whatsapp marketing

WhatsApp is where buying decisions get confirmed. We set you up on the official Business API with verified green-tick branding, then design broadcast campaigns, chatbot journeys and catalogue commerce that feel like a helpful conversation rather than spam — with opt-in hygiene that keeps your number healthy.

Retailers with high COD and order-confirmation friction
Service businesses fielding repetitive enquiries
Brands with big lists but falling email engagement

What's included

Everything in a WhatsApp Marketing engagement

01

WhatsApp Business API onboarding and green-tick verification

02

Template message design and Meta approval management

03

Opt-in capture strategy across web, store and ads

04

Segmented broadcast campaigns and drip journeys

05

Chatbot flows with live-agent handover

06

Catalogue, cart and payment-link commerce

07

CRM integration and conversation analytics

What we exactly do

Inside our WhatsApp Marketing service

A complete breakdown of the specialist areas we plan, execute and report on — so you know exactly what your whatsapp marketing engagement covers.

WhatsApp Business API

Official, compliant WhatsApp programmes on the Business API.

  • API setup & green-tick verification
  • Broadcast & promotional campaigns
  • Chatbot & auto-reply journeys
  • Catalog & commerce on WhatsApp
  • Click-to-WhatsApp ad integration
  • Transactional & OTP messaging

How we run it

A process built for measurable outcomes

Performance dashboards showing campaign growth metrics
Brand Sarthi consultant presenting campaign results to a client
  1. 01

    API & compliance

    Business verification, template approvals and opt-in architecture done right.

  2. 02

    Journey design

    Welcome, cart recovery, order updates, feedback and reactivation flows.

  3. 03

    Automation

    Chatbot routing with clean human handoff into your CRM or helpdesk.

  4. 04

    Campaigns

    Segmented broadcasts measured on revenue per message, not just delivery.

Keyword and intent map

Every search theme below is owned by one section of this page, so the content matches intent instead of competing with itself.

StageSearch intentTarget keywordsMapped to
AwarenessUnderstanding the channelwhat is whatsapp business api, whatsapp marketing rules, whatsapp open rate vs emailThe approach
ConsiderationPricing and setupwhatsapp api pricing India, whatsapp template message approval, best whatsapp marketing toolsWhat's included + FAQs
DecisionChoosing a partnerhire whatsapp marketing agency, whatsapp api setup service, whatsapp chatbot company IndiaConsultation CTA
LocalBuyers searching for a nearby or India-based partnerwhatsapp marketing agency in India, whatsapp marketing company in Delhi NCR, best whatsapp marketing agency near meHero + CTA

Common questions

Is this compliant?

Fully. We only run on the official API with explicit opt-in, approved templates and one-tap opt-out on every broadcast.

What does it cost to run?

Meta charges per conversation category, typically a few paise to a couple of rupees per conversation in India. We forecast this in your monthly plan.

Next step

Let's build something that compounds.

Book a 30-minute consultation. We'll review your funnel, flag the leaks and leave you with a plan — whether or not we end up working together.

Book a free consultation