For many Indian D2C brands WhatsApp is now the highest-converting channel they own. The reason is simple: it removes the gap between interest and a human answer.
01
Catalogue and in-chat checkout
A well-structured catalogue with clear pricing lets customers browse without leaving the conversation. Pair it with quick-reply buttons for size, variant and delivery questions.
02
Abandoned-cart recovery
A single well-timed WhatsApp reminder recovers meaningfully more carts than an email sequence for the same audience — provided it offers help rather than only a discount.
03
Click-to-WhatsApp ads
CTWA campaigns turn Meta traffic into conversations. Route them into a scripted flow with fast human handover for high-intent questions, and track conversions back to the ad set.